
The story is set in present-day England and involves three main characters: a serial killer named Ralph, who kidnaps and murders a young girl; the murdered girl's mother, Nancy; and a New York psychiatrist, Agnetha, who travels to England to examine Ralph. The three lives slowly intersect — and the characters gradually change and become "unfrozen" as they come to terms with the idea of forgiveness.
Nominated for a Tony Award for Best Play (2004) and won a Tony Award for Best Featured Actor (Brian F. O'Byrne).